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About Us

Quest Products is a diverse consumer products company.  Started in 2001, Quest was recognized as one of the fastest growing private companies in United States by Inc. Magazine in 2008, 2009, 2010, and 2011.

Quest works with many major household brands such as; Proctor and Gamble, Reckitt Benckiser, Bayer Health, Omron, Riedel, Spiegelau, Clinere Ear Cleaner, AlcoHAWK, DrugHAWK, and more.  We have over 3000 individual skus that we sell and work with over 35 .com sites as well as Brick and Mortar stores.  Our products range from Health and Beauty to Furniture to Pet, Baby, Housewares, electronics, Toys, and more.  We have something for everyone in every category! 

Quest Products, Inc. provides turn-key solutions to CPG companies looking to develop their product’s distribution and sales to all classes of trade.

  • Quest works with varying sizes of CPG companies, from inventors or entrepreneurs beginning start-up brands, to large industry leading CPG manufacturers looking to expand their reach.
  • Quest’s unique core competencies allow us to create a turn-key solution and drive new and incremental opportunities in sales for our client partners.

The Unique - Quest Solution!

  • Manufacturing/Packaging 
    Quest provides a full array of product sourcing including; manufacturing, packaging, UPC  set-up, regulatory compliance, etc.
  • Warehousing/Distribution
    Quest’s warehouse is setup to provide full national distribution to retail, and wholesale customers.
  • Drop Ship Fulfillment
    Unlike order-fulfillment warehouses, Quest Products purchases your product and drop-ships to consumer on behalf of major e-commerce retailers
  • Sales Brokerage
    Quest is a full service broker/master broker. Quest can manage your product retail distribution to key drug, mass, club, grocery and internet retailers.  We represent you in communications with the buyer, complete necessary paperwork, attend trade shows, and consult on marketing strategies.
  • Customer Service
    Full Customer Service including order processing, backed by a full CS staff utilizing EDI and appropriate software solutions
  • Vendor Management
    Quest can manage your full vendor relationship with retail and internet customers, including item setup, vendor compliance issues, etc.
  • E-Commerce Strategy
    We offer a full-service ecommerce strategy, which includes item set-up, product photography, copywriting for product description, demonstration video production, search engine optimization, promotional planning and sales tracking.

Core Competencies

Manufacturing

Quest sources and manages product manufacturing for inventors and entrepreneurs from product development assistance to full scale manufacturing.

We make sure your product is compliant for the local market, including meeting mandatory regulatory and safety standards.

We work with our sources to secure the lowest possible cost of components and assembly process.

Packaging

Quest assists in the development of packaging, which is appealing to the consumer and consistent with retailer standards and expectations.

We make sure your product has all the appropriate required components such as scanable UPC codes, consumer warnings, ingredient listing, etc.

We will qualify your product package works consistently with retailer shelving requirements, or internet shipping requirements.

Warehousing/Distribution

Quest owns and operates its own distribution warehouse in Gurnee, IL, and Independence, IA, and ships orders daily across the nation to top retail and internet customers.

We operate as a full range distributor stocking thousands of skus to meet daily shipping requirement from our retail and internet customers. 

We ship the majority of all orders within 24 hours of receipt.

Drop Ship Fulfillment

Quest provides drop ship fulfillment of orders directly to individual consumers.

Unlike order fulfillment services, Quest purchases product and partners with the manufacturer and the internet retailer to fulfill orders with shipments directly to consumers.

Quest utilize UPS and Fed Ex for ground or overnight delivery

  •  E-Commerce Strategy

Quest is a leader in providing E-Commerce support and management for industry leading companies like P&G, Bayer and Reckitt Benckiser as well as small start-up companies.

Quest works will all major internet e-tailers, including pure plays like Amazon.com and Drugstore.com as well as bricks & clicks like Walmart.com, CVS.com and others. 

Quest manages the full E-Commerce strategy and execution for our manufacturer partners.

Sales Brokerage

Quest manages a national broker network selling our manufacturer partners’ products directly into retail chains.

Quest’s Direct Sales Team works with top retailers such as Wal-Mart, Target, Walgreens, CVS, Toys R Us, and others.

Quest operates as a master broker to smaller retailers and wholesalers utilizing best in market broker partners.

Customer Service

Quest’s Customer Service team manages all aspects of the order process, including order entry, order tracking, pricing, shipping and issue management.

Quest utilizes state-of-the-art technology including EDI, True Commerce, Retail Link, Commerce Hub, and V-commerce

Quest works to insure best and most efficient ordering processes are utilized for our manufacturer and retail partners.

Vendor Management

When manufacturers utilize the Quest Solution they overcome one of the biggest hurdles to doing business with most retailer and wholesale group – being established as a vendor of record.

Quest is a vendor of record at most all U.S. retailers and internet ecommerce sites.

As the vendor, of record Quest manages your relationship with its retail partners.

If you have any additional questions about Quest Products, or would like to contact one of us, please visit www.questproductsinc.com.

 

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